Warwick International Hotels now uses Trust International Services for its Internet Booking Engine, GDS distribution & Call center

Internationally recognized for its high level of services and exceptional ambiance where travellers needs are anticipated, Warwick International Hotels (WIH) Collection pampers its guests from the moment they start their search and reservation process with the selection of Trust International’s global distribution services (GDS), Internet distribution services (IDS) and Internet booking engine (IBE), which are known for their intuitive ease of use, reliability and superior customer service at all contact points.

Warwick’s new Internet Booking Engine key features:

    Compatible to all known major Internet browsers.
    Fast system response time.
    Clear and easy-to-understand navigation.
    Same rates and availabilities featured (real-time) as calling the hotel and clear display of rates and packages with details on non-availability or restrictions if all rates loaded (Strike through features, rooms left feature).
    Lowest rate availability calendar – so the guest can see details of actual rate restrictions and/or on specific rates only (if set up).
    Multiple Languages available.
    Additional Service options can be booked with the actual reservation (Dynamic Packaging Capabilities).
    Guests can add multiple room bookings into one reservation record. Multiple rooms can be booked with different occupancies and different date ranges, saving the shopper time when building an itinerary or booking a number of different rooms – confirmed at individual reservations.
    Guests can quickly narrow their search results by using filters, sorting options by price, rate or room type as well as price sliders to find the right room and rate combination.
    Room upgrade option available.

As of today, WIH Collection consists of 59 prestigious hotels, resorts & spas on 4 and 5 stars segment, on 5 continents. Every member of the Collection will also make use of professional call center services which will be handled in the name of Warwick International Hotels via Trust´s own reservation offices around the world.

“WIH’s distribution service selection process has been very detailed” said Richard Chiu, Warwick International Hotels President and Founder. “Over the years, Trust has built a reputation for excellence in its distribution solutions worldwide. With focus on tailoring their solutions to meet specific requirements and anticipate changing market conditions, we believe Trust’s services best adapt to our needs.”

WIH distribution will be reinforced by TRUST excellence, providing to its guests the best solutions to access to the best hotels quality and deals throughout the world.